Getting feedback from Employee Health Promotion Program members serves two purposes: to obtain information that quantifies a Wellness Program’s impact, and to find ways to improve a Employee Health Promotion Program.

Building follow up into your Employee Health Promotion Program

Keep it simple
• Keep follow up to information you absolutely require. A three-question survey is more likely to get a response than one with 20 questions.
• Use email or phone for follow-up. Use personal, AKO, and installation email addresses; use cell phone and unit phone numbers.
• Go to the Employees: go to the unit or somewhere else they will all be gathered (like the APFT test location), and get follow up information there.
• Give members a stamped envelope addressed to you, with a printed form listing the information you will need.

Keep it structured
• Tell members right from the beginning that you will be doing follow up after the Employee Health Promotion Program is finished. Be specific about the information you will collect.
• If you need to do hands-on measurements, find out if members will be coming back to your location for another reason (like another clinic appointment). Ask them to stop by while they are in the building – or, better yet, go to where they will be.
• Ask members where they will be the next time you will be collecting information. They may already know their next duty station if they will be PCSing soon.
• Plan ahead for follow up and put it on the schedule. Planning to do follow up “when you have time” usually means follow up will never get done.

Keep it catchy
• Give members something to go along with the request for information. For example, if you send an email to ask for information, send along a yummy recipe or a timely fitness tip.
• Schedule a ‘reunion’ day to collect follow up information. Invite members to come back and share successes and challenges. Have some (healthy) munchies available.
• Have a silly contest – the team with the most follow up information wins something, like having their photos posted on a prominently-placed bulletin board or an eggplant trophy, or some other fun thing.